Delete your account

This page explains how to delete your UV Magik account and the data linked to it.

Applies to the UV Magik account used by SafeSonic (SafeSonic: Baby Noise Monitor) and SootheSonic. UV Magik is a trading name of Wavefarm Productions, Ireland.

How to request deletion

Email hello@uvmagik.com with the subject line “Delete my account”.
Send it from the email address you used to create the account, so we can verify the request is yours.
Tell us which app you use (SafeSonic, SootheSonic, or both), if you know.

We action deletion requests within 30 days, and will email you to confirm once it is done. There is no charge, and you do not need an active subscription to make a request.

What gets deleted

Data	What happens
Your account and email address (Firebase Authentication)	Deleted
SafeSonic monitoring session history (dates, sound levels, durations)	Deleted
Child profiles (nickname and age band)	Deleted
SootheSonic listening preferences and saved sessions	Deleted
Anonymous, non-identifying usage counters	Retained — these are not linked to you and cannot be traced back to your account
Purchase and transaction records	Retained where we are legally required to keep them (for example tax and accounting records, typically 6 years). Held by our payment providers.

Deleting data without deleting your account

You do not have to delete your whole account to remove your content. Child profiles and saved sessions can be deleted inside the app at any time. If you would like other data removed but want to keep your account, email hello@uvmagik.com and say what you would like removed.

A note on purchases

Deleting your account removes the link between your purchases and your email address. If you bought SafeSonic Pro or SootheSonic+ and later create a new account, you may need to use “Restore purchases” in the app. Deleting your account does not cancel an active subscription — manage or cancel that through Google Play or the App Store.

Questions

Email hello@uvmagik.com. See also our Privacy Policy.